Cancellation policy

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries of that order. These are based on the subscription duration and frequency that you select. There are no minimum-term contracts, and you can cancel at any time.

Your payment details will be stored securely, and you'll be charged at the time of each delivery.

Subscriptions will auto-renew at the end of their duration. If you don’t want to renew a subscription, you can cancel it.

If you want to cancel or change your subscription, you can do it anytime. Your order confirmation emails have links to your order. You can manage your subscription from there.

If an order has automatically been placed by your subscription, we are unable to cancel it as it will have already been sent to our fulfilment centre. If you would like to cancel your subscription, please do so before the renewal to avoid unwanted orders being placed.

See our returns policy for more details on returns and refunds.